Seesmic for Community Management

Seesmic released on Friday a new version of their Twitter client called Seesmic Web. Although it is still a preview, it offers a really productive interface for managing user communities (something we spend about an hour on every day).

Here is what it looks:

Seesmic Desktop

Here are 5 reasons why we like it:

  1. Imports/Sync search queries with twitter account
  2. Offers a compact view to scan through twitter messages
  3. Ability to click and mark specific tweets as favorite
  4. Ability to inline and reply to a specific tweet (the in-lining allows you to save a ton of back and forth scrolling)
  5. Ability to hover and see profile of a user (including key follower/following information as well as if you are already following that user)

The combination of those 5 features make it a great tool to effectively support a community.

Couple of feature requests:

  • Offer a direct URL to a specific search result page to allow users to more easily bookmark specific pages
  • On hover, in a search result show me the last 2 tweets matching keyword search + from that user. Would allow the user to get a quick history of the interaction with that user (twazzup does this really well!)
  • There seems to be a small glitch in that the favorite status does not persist on a search listing after a refresh

Author: @feedly

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3 thoughts on “Seesmic for Community Management”

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