Mobile Login Bug – FIXED in 16.1

Update – July 10th / 2:00pm PST: 16.1 is out in the app store. Goodbye capacity bug. Thank you Apple!

Sorry. Version 16.0.522 of feedly mobile has a login bug. During the login, it tries to connect to Google Reader to help you migrate your feeds. Unfortunately, Google changed last night and is returning HTML instead of JSON and the feedly mobile client 16.0.522/530 has trouble digesting that, showing a error card instead[1] (note: if you are already logged in, you are safe as long as you are not logging out).

We were able to reproduce and fix this problem last night as part of the 16.1 update. This new version has been already published to the Google Play store – so please upgrade and you will be fine and the Amazon App Store. This new version has also been submitted to Apple for review. It will take a few days for Apple to review it. We are very sorry for the inconvenience.

The third party apps are not suffering from this bug so If you are an iOS user, now might be the perfect time to try some of the new apps which integrate with feedly: Reeder, Newsify, Mr Reader and Byline

Reeder-logoNewsify-logoMr Reader-logoByline-logo

[1] error card.

Screen Shot 2013-07-02 at 12.59.52 AM

Author: @feedly

Read more. Know more.

189 thoughts on “Mobile Login Bug – FIXED in 16.1”

  1. I tips you guys very early . NOT PROVIDE GOOGLE LOGIN ONLY.
    You guys are stupid to made the choice.
    Only using Google login .

      1. The thing is, Google thumbed its nose at RSS fans by shutting down Reader. Using Google to login to Feedly adds insult to injury. I’m working on being LESS dependent on Google now.

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      1. No, newsify doesn’t work. I just installed it, I added my feedly account and I can only see the stared items, but nothing regarding my feeds or unread items.

        1. Newsify works fine for me. Try deleting app and reinstalling. This sometimes fixes issues. Good luck.

    1. Same for me: i get the over capacity message but the error code shows a url which had a 405 code (I think, its cryptic). I tried logging out and in using both methods, neither works while the feedly site shows my feeds just fine…

  2. Reeder doesn’t work as well – probably because it also asks for same Google login details which are now matched to dead Google Reader.

  3. Will you please consider re-enabling to work with safari on IOS? This worked until recently – and would be a good stopgap solution until the new ios app is approved. Personally I would prefer to just use the browser anyway. I have tried most of the 3rd part RSS apps (reeder,etc) and none of them work as well for me as the old did in the mobile browser.

    1. I agree. Turn off the iOS user agent check on so we can always have access that way.

    2. Agree, in addition it also would then be possible to follow links in the blog.

  4. youtube feeds are stuck or something. trickling in a day after the video is up, when yesterday reader did it ok, rip :(

    1. Thanks for pointing out. Yes, it seems that it stopped working with youtube feeds since July 1. This is the main reason i use RSS at all..

  5. Is it just me or is feedly pretty slow since today?
    If so please add a premium model as soon as possible. I’d like to pay for a fast service. Thank you.

    1. If you mean the feeds update slowly, I agree. I follow pages that change every few minutes. I don’t expect Feedly to update that quickly, but in the past the updates were more frequent. Now hours pass before some feeds are updated.

    1. Yep, I get the same symptoms with Reeder and Newsify. No new feeds in the last five hours.

    2. Just to join the chorus, I have the same problem. A large number of mine haven’t been updated since last night.

  6. Not good guys – this was your window to get those google reader users (I am one) and you messed it up. Fire your test manager for a start…

    1. Fail. No one thought of using local DNS to direct addresses to a nonexistent host during testing?

      1. It sounds like a fubar on googles side to me.
        They turned off a machine(JSON) interface and redirected calls to it to a human (html) page.

        I would have expected the feedly guys to look for a 404, or a json message indicating the shut down.

        Google has done the equivalent of answering an english request for data with “Here is your data: No hay más datos aquí”

  7. Is there an older version that works, and can apple back out to that version.

    Can I use the WEB interface with Apples Safari web browser?


  8. I wish you would make Kindle Fire a higher priority. I’m getting the overcapacity message there too, and I had to uninstall it awhile ago because it wasn’t syncing correctly.

  9. Feedly has done a great job, made a mistake, and will learn.
    Anyone complaining who has never made a mistake ? (really ? No car accident, no precious glass dropped, no running late at a key meeting…) :)
    If the bus is not working, take the train -> Web interface works great, Newsify works perfectly on iOS…

    1. This is the big problem with iOS apps. Feedly found a bug and fixed it, but it will take days to get the fix out.

  10. One suggestion: provide a chance of “undo” for all the “mark all as read” actions!

  11. need opml imnport on the web version since nothing can be imported from google reader, though the interface told me it got my feeds, there are none.

  12. I signed up for feedly.. added a bunch of subscription. Closed my tab.. Reopened it and it’s all gone. Is it just me or is this a known bug?

    1. This is a bug. We have noticed that the HTTP PATCH request we use to update the list of subscriptions is sometimes blocked by firewall and proxies. We change the code in today’s 16.0.445 update to use POST. If you have the chance, please shift+reload and let us know if you still experience this problem.

  13. I’ve the same problem login in via iPhone with feedly & reeder. But Digg Reader is working for me.

  14. Yeah I’m seeing the same thing as others, both the cloud/browser Feedly and third party apps like Reeder does NOT migrate Google Reader data. Hello guys, blog update???

  15. Logged in today and ALL my subscriptions are gone!! Please help, how do I get them back??

      1. Me too. Nothing on the desktop and a permanent over-capactiy symbol on my iPhone. Currently feeling pretty cross that I recommended Feedly to all my blog readers as the best alternative for GR. Am I actually going to get my feed back or do I have to start all over again (with a different feed reader I hasten top add)?

  16. Hey guys, nice to see that you actually care different from Google, but can I ask you something to make the transition from Google Reader better?

    In the “Reader view”, can you make like it used to be in G one?
    Pressing “Space Bar” would jump to the first post, then scroll it until the end and then jump for the next one, repeat for awesome experience of reading with just one hand while the other is resting under the blanket, or holding a nice cup of coffee…

    it would be great.

  17. So #feedlyfail, when will you fix the iOS app. The Google log in works fine – this is poor thinking from your engineers. Are you trying to work out what losing a million subs does for your servers?

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  19. I’m trying to open a new account and am getting the over capacity message. When will this be fixed?

  20. Mine was working fine on the ipad all day until the latest upgrade this evening. Now I get the error message. Yet the information above seems to suggest that if you download the latest version from the app store then all is OK. It isn’t on my machine. Have I misunderstood?

  21. Wow this really sucks. You guys have left all of us iOS users high and dry. Too bad you weren’t ready for prime time when Reeder shut down. And all of my other feed readers depending on you are crippled too. This really sucks big time. Geez.

  22. According to my app I am logged in but I still cannot add feeds to my account. I don’t dare trying to log out and try again. Any suggestions?

    1. »This new version (16.1) has also been submitted to Apple for review. It will take a few days for Apple to review it.«

  23. I’m also getting the “feedly is over capacity” error on the iPad app. Everything works as expected on iphone and chrome for windows and os x.
    I’m not sure I understand. I’ve been migrated to the feedly cloud for weeks now. Why is feedly still relying on Google for anything? I should just be able to login to feedly and be done with it. Instead, the ipad app constantly adkd me to log in using my google credentials.

  24. 3 days later and it’s still broken?!? time to switch to blog lovin.a broken app is useless.

  25. So Feedly doesn’t work after a week, but it seems Newsify does. Why go back to Feedly if and when you do get the IOS version working?

  26. my phone doesnt support right to left . i cant not use this app. but mozilla browser support it and i see every thing with that.
    when i open your websit or feedly on mozilla browser , it force me just work with feedly app .
    can i read news on mozilla with my phone?
    same as my notebook

  27. Goodbye, Feedly, I’m sorry we couldn’t work things out. When you disappeared without a trace for a week, and didn’t even bother to call, I knew it was over.

  28. It’s been week and still no fix. And no eta from feedly? Incredible. Guess the business model wasctovdrive users away ASAP

  29. Guys, here are the mistakes Feedly made:
    1: Relying on a service provided by a company well known for pulling the rug out from under its users. Anyone here ever used Google Reader? Yeah, well then you made the EXACT same mistake, so don’t get snippy about it.
    2: Listening to user demand and providing a version for an OS known to have a horrifically slow and buggy release process.

    Either of those mistakes in isolation would be fine, but the two in combination are the kicker. Your fury should rather be aimed at Google for being to unreliable or at Apple for being so stupid and allow.

    But no, they don’t respond, or care, so you rather take your anger out on the guys doing their best to fix the problems caused by those two companies?

    Yeah, real mature.

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  41. Been using Feedly in my iPhone (iOS 7) even before Google Reader shut down, and have had no issues with it what so ever, so been a major fan, but there are few things that have been making the Feedly experience very frustrating of late.

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    3) Posting on Twitter is no longer as smooth as it was before (for example, the little twitter window that pops up before posting it just disappears when rewriting the given text) …I’m not sure if this a Twitter thing or a Feedly thing?

    If there’s something I can do from my part to solve these problems, let me know, otherwise, I hope this is something that will get fixed for the next version!

    Otherwise, thank you for an otherwise great app.

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