Site Down – FIXED

Sunday Nov 17th, 11:08am PST. The site is down. The dev and ops team are looking into it. More information in the next 20 minutes. Sorry for the inconvenience.

Sunday Nov 17th, 11:22am PST. We understand the problem. It is related to a timeout issue in our caching layer. We are looking at fixing the problem and bringing the system back up.

Sunday Nov 17th, 12:29pm PST. A new build is needed to protect the caching layer from a set of rogue requests coming from a third party client which seems to be suffering from some infinite loops. The dev team is working on the code change. More in 30 minutes.

Sunday Nov 17th, 1:27pm PST. We disabled the IP range of the rogue third party clients and restarted the app servers. The service should be back online now.

We learned a couple of lessons from this painful experience: 1) we are going to change the code to prevent this type of rogue requests to jam the cache and 2) we are going to better partition requests so that one third party client can not impact the quality of service for other clients (this is going to take a little bit of time).

Sorry for the inconvenience. Enjoy the rest of the week end.

/Seb, Oliv, David, Kireet, Michal and Edwin

Author: @feedly

Read more. Know more.

39 thoughts on “Site Down – FIXED”

    1. SchrackI’m very much of this mindset. I woludn’t even limit it to very different game types though within the same game. I think no game that has been used should be used again, ever. So Black Ops, COD4, MW2, MW3, those should be out for good. I do agree with BAM though that other COD games (such as 2, WAW, Black Ops 2) that haven’t been picked yet are fair game. I think the Mmmmmmmmmmatt is a lot more fun when we are competing in games we likely woludn’t play otherwise. Some of the games over the last 2 seasons I’ve really enjoyed a lot, and I know I never would have tried them if not for the league. To varying degrees, we all play whatever the current COD is anyway. Having it in a season just means 3 weeks of more of the same rather than trying to master something new.If we decide this maybe Swaggers can put a link on the home page that will just be a running list of all the games picked so far. That way when it’s your turn to make a challenge you don’t have to go through all the old season links to see what’s off limits.Also Bam, email me your address. I have something to mail you

  1. Are these just growing pain issues or are there serious structural issues with Feedly’s infrastructure that keep causing these issues? I know that sounds harsh but this keeps happening so I hope you’ll tell us whether this is just Feedly being so successful or whether this is something bigger.

    1. I am noticing that, the mistake is not in the machines, but, in a memcache, which is failing from yesterday.
      Moreover, I do not believe that it is at general level. Bearing in mind the quantity of feeds that it has at present. It are feeds that cannot be updated, because they do it continuously and it needs a much bigger work than it has now.

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  3. Still not working on my iPhone 4S. By the way, I’ve never got it to run on ie on my laptop. Non-existent support.

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  5. I think that everything said was very logical.
    However, what about this? what if you were to write a awesome title?
    I mean, I don’t want to tell you how to run your website, but suppose you added a post title to maybe get people’s attention?
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